Program tracking is crucial for nonprofits to continue to drive impact and return on investment (ROI). However, between funding, donor relations, outcome metrics, and data silos, program management can be difficult to monitor effectively. The Salesforce Nonprofit Cloud Program Management Module can help modernize and automate daily tasks and aspects of your organization. Salesforce is a leading customer relationship management (CRM) provider with a multitude of business solutions. Salesforce nonprofit customers have experienced increased team collaboration and faster decision making, with 93% of customers achieving ROI.1 This platform offers numerous advantages, including:
- Flexibility and Scalability: The system adapts to complex program management needs and changes, allowing for the integration of third-party apps as your organization grows. The module is built to grow with your business, making improvements and integrations seamless. As your nonprofit grows and gains more funds, the program management module can grow with your system to continue tracking programs and service delivery.
- User-Friendly Interface: The Salesforce platform is very easy to navigate and explore. It also can be customized to suit individual roles and permissions. The Salesforce Nonprofit Cloud Program Management module can be enhanced with the help of a trusted professional to help you drill down into data and create actionable insights.
- In-Depth Participant View: The Participant Profile provides a holistic 360-degree view of each participant, including personal details, benefit disbursements, and interaction summaries. The module increases visibility across users for more accurate and timely reports. Better visibility and accurate data can help leaders make decisions more strategically and rapidly.
- Outcome Reporting: The Program Management Module aligns with Salesforce’s Outcome Management features, helping nonprofits to accurately define and track desired outcomes, strategies, and progress indicators. Accurate outcome measurements are critical to driving success and growth in nonprofits. The Program Management Module co-exists with the Outcome Management Module, generating growth and metrics that can be used for future decisions.
- Enhanced Collaboration: Being part of the Nonprofit Cloud ecosystem facilitates cross-departmental communication and collaboration between program staff, volunteers, and stakeholders, helping to improve overall efficiency.
These features and benefits make Nonprofit Cloud for Program Management suitable for nonprofits of various sizes and complexities, allowing it to grow alongside your programs. It empowers organizations to manage and measure programs more efficiently, helping to support their mission with the needed tools for success.
Professional Assistance
Enlisting the help of a trusted professional can streamline the implementation and customization process. With experienced professionals and knowledge across industries, our technology consultants are well equipped to help you get started on your Salesforce journey. Our team is ready to assist with the design and implementation of your Salesforce Nonprofit Cloud CRM solutions. Don’t wait; if you have questions or need assistance, please reach out to a professional at Forvis Mazars for a demonstration!
- 1“Salesforce for Nonprofits,” salesforce.com, 2025.