Strengthen your CRM strategy with solutions and services tailored to your business.
Business Technology Services at Forvis Mazars provides customer relationship management (CRM) and enterprise resource planning platform analysis, design, implementation, upgrade, training, and support services. As a certified Microsoft Partner, our experienced team of technology consultants can help you strengthen your CRM strategy, enhance business workflows, and advance your organization’s digital transformation journey.
Microsoft Dynamics CRM Applications
Not long ago, companies tracked customer-related data with spreadsheets, email, address books, and other siloed, sometimes paper-based CRM solutions. A lack of integration and automation inhibited teams from quickly finding and sharing up-to-date information, slowing their ability to create marketing campaigns, pursue new sales leads, and provide customer support.
Today, CRM systems can automatically collect a wealth of information about existing and prospective customers. This data includes email addresses, phone numbers, company websites, social media, purchase histories, and support inquiries. Further, data from multiple systems, applications, and data sets can be connected with CRM software to help reduce repetitive data entry, increase productivity, and provide one source of truth for decision making.
Microsoft Dynamics CRM applications can empower you to transform data silos into streamlined workflows and pivotal customer insights. Explore Microsoft Dynamics 365 solutions for sales, marketing, and service.
